Level 2 Engineer

Ekco

Cape Town, South Africa
On-site
Experience with microsoft 365
Strong communication skills
Ability to work independently
Ekco is a rapidly growing cloud solution provider focused on security and operational efficiency

Job Summary

  • Ekco is a rapidly growing cloud solution provider focused on security and operational efficiency.
  • The role involves troubleshooting complex incidents and ensuring high-quality service delivery.
  • Employees enjoy benefits like 25 days annual leave and unlimited access to Pluralsight for continuous development.

Matching Summary

Ekco is a rapidly growing cloud solution provider focused on security and operational efficiency.

Skills & Requirements

Must-have

  • Experience with Microsoft 365
  • Strong communication skills
  • Ability to work independently

Nice-to-have

  • Proactive approach to system health
  • Mentoring L1 engineers
  • Commitment to continual service improvement

Key Requirements

  • Minimum 2-4 years' experience
  • Knowledge of ticketing and RMM systems
  • IT industry certifications preferred

Work Rights

Not specified

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