Lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes
Job Summary
Lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes.
Cultivate a resolution culture where leaders and colleagues are customer advocates and are empowered to deal with customer requests fairly at first point of contact.
Lead and motivate a team of up to 15 colleagues delivering high-quality support to our high-value Business Banking clients through phone and email.
Matching Summary
Lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes.