The Service Director oversees and performs technical and mechanical work to ensure buildings, grounds, and amenities meet company standards for cleanliness, appearance, safety, and functionality
Job Summary
The Service Director oversees and performs technical and mechanical work to ensure buildings, grounds, and amenities meet company standards for cleanliness, appearance, safety, and functionality.
Essential duties include completing work orders, overseeing the make-ready process for vacant apartments, developing standards for community appearance, and maintaining adequate inventory of spare parts.
The role requires demonstrating customer service skills, conducting safety meetings, and ensuring compliance with OSHA and other safety regulations.
Matching Summary
The Service Director oversees and performs technical and mechanical work to ensure buildings, grounds, and amenities meet company standards for cleanliness, appearance, safety, and functionality.
Skills & Requirements
Must-have
Perform technical and mechanical work
Ensure property cleanliness and appearance
Oversee make-ready process
Maintain inventory of parts and materials
Conduct safety meetings and ensure compliance
Demonstrate customer service skills
Nice-to-have
Drive journey metrics
Solve problems through innovation
Engage with residents and associates
Lead cross-functional teams
Participate in industry associations
Key Requirements
2-3 years apartment maintenance experience
High school diploma or GED
EPA certifications Type I and II or Universal
Certified Pool Operator or Certified Spa and Pool Operator certificate