Sachbearbeiter (m/w/d) Energiewirtschaft - Quereinstieg

Capita

Krefeld, Germany
Hybrid
Customer complaint resolution
Energy contract management
Customer billing and accounting
You will reliably and conclusively process all incoming customer concerns and complaints, from contract entries to clarification cases, cancellations, and terminations

Job Summary

  • You will reliably and conclusively process all incoming customer concerns and complaints, from contract entries to clarification cases, cancellations, and terminations.
  • You can expect family-friendly working conditions that allow you optimal work-life balance, an unlimited employment contract with flexible working hours, and the possibility of hybrid work.
  • You bring a completed commercial apprenticeship and ideally experience in administrative work, as well as very good German language skills and strong IT skills.

Matching Summary

You will reliably and conclusively process all incoming customer concerns and complaints, from contract entries to clarification cases, cancellations, and terminations.

Skills & Requirements

Must-have

  • Customer complaint resolution
  • Energy contract management
  • Customer billing and accounting
  • Data exchange with market partners
  • High level of responsibility

Nice-to-have

  • Solution-oriented work approach
  • Team player mentality
  • Empathic personality
  • Quick learner for new topics

Key Requirements

  • Completed commercial apprenticeship
  • Experience in administrative work
  • Very good German language skills
  • Strong IT skills

Work Rights

Not specified

Tailored Resume

Cover Letter