Sr. Specialized Customer Success Manager, Talent Ai

Embeda

Atlanta, GA, US
Base: $108,200 usd - $192,200 usd; bonus/equity: e...
Fully remote
Customer success in saas environment
Ai/ml or data-driven product experience
Talent acquisition or hr technology expertise
As a Talent AI Customer Success Manager, you will drive deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a global team

Job Summary

  • As a Talent AI Customer Success Manager, you will drive deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a global team.
  • You will serve as a strategic partner guiding customers through organizational change and workflow redesign to unlock the full value of AI in Talent Acquisition.
  • The company offers a culture rooted in integrity, empathy, and shared enthusiasm, providing tools, skills development, and long-term support to employees.

Matching Summary

As a Talent AI Customer Success Manager, you will drive deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a global team.

Salary

Base: $108,200 USD - $192,200 USD; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer Success in SaaS environment
  • AI/ML or data-driven product experience
  • Talent Acquisition or HR technology expertise
  • Structured success plan design and execution
  • Cross-functional collaboration
  • Customer adoption and maturity assessment

Nice-to-have

  • Strong executive communication skills
  • Ability to operate in evolving environments
  • Trusted advisor to senior HR stakeholders
  • Experience with organizational change management
  • Data-driven decision making
  • Global team collaboration

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML customer-facing experience
  • 2+ years Talent Acquisition or HR experience
  • Bachelor’s degree or equivalent experience
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

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