Intrum is seeking a Service Delivery Manager for Network Services in Riga, Latvia, to lead the end-to-end delivery of network services as the company undergoes a significant infrastructure transformation. The role requires strong technical expertise in network management, budget oversight, and adherence to IT service management frameworks
Job Summary
The Service Delivery Manager is responsible for end-to-end service delivery of Intrum Network Services, ensuring they are fit for purpose, cost-effective, and aligned with business needs.
Key responsibilities include service ownership, financial accountability, operations and maintenance oversight, and ensuring governance compliance.
The role requires technology expertise in network areas, experience managing enterprise-scale network providers, and strong knowledge of ITIL/ITSM processes.
Matching Summary
Match Score: 85
Intrum is seeking a Service Delivery Manager for Network Services in Riga, Latvia, to lead the end-to-end delivery of network services as the company undergoes a significant infrastructure transformation. The role requires strong technical expertise in network management, budget oversight, and adherence to IT service management frameworks.
Skills & Requirements
Must-have
Network services governance
End-to-end service delivery
ITSM and Agile methodologies
Cisco Meraki and Cisco Secure Connect
Vendor relationship management
Nice-to-have
Supportive international environment
Continuous improvement culture
Bridging technical and business objectives
Key Requirements
5+ years of experience in IT Service Management
Bachelor's or Master's degree in IT or related field