Patient Service Representative

Summit CityMD

Darien, US
Greeting patients and family
Scheduling patient appointments
Answering telephone promptly
Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures

Job Summary

  • Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures.
  • Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures.
  • VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Matching Summary

Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures.

Skills & Requirements

Must-have

  • greeting patients and family
  • scheduling patient appointments
  • answering telephone promptly
  • maintaining communication resources
  • preparing patient charts
  • obtaining and verifying patient information
  • protecting patient privacy

Nice-to-have

  • compassionate community of people
  • innovating value-based care
  • leveraging integrated applications
  • customer service skills to alleviate anxiety
  • positive working relationship with physicians

Key Requirements

  • High School Graduate or GED required
  • Associate Degree preferred
  • Heartsaver within 30 days of hire
  • Previous PSR experience preferred
  • Previous office experience preferred
  • Ability to communicate in English
  • Excellent interpersonal and customer service skills
  • Accurate computer data entry skills
  • Ability to organize and perform multiple tasks
  • Knowledge of medical office and terminology preferred
  • Basic proficiency in computer use required
  • Previous experience with Standard Office Technology
  • Experience with EHR, Practice Management System
  • Ability to commute to satellite offices

Work Rights

Not specified

Tailored Resume

Cover Letter