Case Manager

156

Tweed Heads, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Allied health or customer service background
Passion for helping others
Ability to handle challenging conversations
The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work

Job Summary

  • The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work.
  • EML fosters a learning culture that invests in employee development to ensure long-term career growth within the organization.
  • Employees receive comprehensive benefits including up to 16 weeks paid parental leave, flexible remote work options, and access to a corporate wellbeing program.

Matching Summary

The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Allied Health or customer service background
  • Passion for helping others
  • Ability to handle challenging conversations
  • Experience managing stakeholder relationships
  • Proactive and self-motivated approach

Nice-to-have

  • Degree in psychology or health sciences
  • Experience with physical and psychological injuries
  • Creative thinking when engaging stakeholders
  • Resilience under pressure
  • Team collaboration skills

Key Requirements

  • Allied Health, customer service, retail, or hospitality background
  • Recent degree in psychology or health sciences (desirable)
  • Strong negotiation and influencing skills

Work Rights

Not specified

Tailored Resume

Cover Letter