Northern Perth Branches – Customer Banking Specialist (ft And Pt)

CBA New Digital Businesses Pty

Perth, Western Australia, Australia
On-site
Build personal connection with customers
Assist with in-branch technology
Respond to transactional needs
We are building a talent pool for upcoming full-time and part-time opportunities across our Northern Perth branch network

Job Summary

  • We are building a talent pool for upcoming full-time and part-time opportunities across our Northern Perth branch network.
  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.

Matching Summary

We are building a talent pool for upcoming full-time and part-time opportunities across our Northern Perth branch network.

Skills & Requirements

Must-have

  • Build personal connection with customers
  • Assist with in-branch technology
  • Respond to transactional needs
  • Complete Financial Health Checks
  • Process loan and credit card applications
  • Adhere to bank processes and procedures

Nice-to-have

  • Proactively call customers
  • Engage in community events
  • Capture customer feedback

Key Requirements

  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Passion for service excellence
  • Work in a busy, commercial environment
  • See the big picture for customers

Work Rights

Not specified

Tailored Resume

Cover Letter