Service Sales Officer

KONE International

Tianjin, China
Telesales and phone sales
Customer relationship development
Lead qualification and opportunity creation
Focuses on proactive telesales to create opportunities, including maintenance contract conversions, renegotiations, and new digital services for core 2 and core 3 customers

Job Summary

  • Focuses on proactive telesales to create opportunities, including maintenance contract conversions, renegotiations, and new digital services for core 2 and core 3 customers.
  • Responsible for creating, qualifying, and communicating leads, handling inbound and outbound telesales, and ensuring successful conversions with existing and new maintenance customers.
  • Emphasizes an innovative and collaborative working culture, employee engagement, sustainability, ethical business practices, and mutual trust and respect among co-workers.

Matching Summary

Focuses on proactive telesales to create opportunities, including maintenance contract conversions, renegotiations, and new digital services for core 2 and core 3 customers.

Skills & Requirements

Must-have

  • Telesales and phone sales
  • Customer relationship development
  • Lead qualification and opportunity creation
  • Maintenance contract conversions
  • Renegotiation and cancellation prevention
  • Complaint and query handling

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement focus
  • Sustainability integral to culture
  • Ethical business practices
  • Trust and respect among co-workers

Key Requirements

  • Experience in sales
  • Experience in customer service
  • Experience in CRM tools

Work Rights

Not specified

Tailored Resume

Cover Letter