Customer Service Officer / Concierge (Retail)

CBRE PTE. LTD.

Singapore, Singapore
Not specified; applicants must submit last drawn/c...
Rotating shifts (1000hrs to 1700hrs and 1500hrs to 2200hrs)
Professional greeting and phone etiquette
Accurate record keeping of service requests
Response to security and emergency procedures
CBRE PTE. LTD. is seeking a Customer Service Officer / Concierge in Singapore to provide exceptional customer service to guests, residents, and visitors. The ideal candidate should have a positive demeanor, strong communication skills, and some experience in frontline customer service, with the ability to work rotating shifts

Job Summary

  • The role involves assisting guests, residents, and visitors with comprehensive customer service and concierge needs across property locations.
  • Employees are expected to maintain accurate logs of service requests, provide prompt information, and follow strict security and emergency protocols.
  • CBRE offers a collaborative culture built on shared values of respect, integrity, service, and excellence within the global commercial real estate sector.

Matching Summary

Match Score: 85

CBRE PTE. LTD. is seeking a Customer Service Officer / Concierge in Singapore to provide exceptional customer service to guests, residents, and visitors. The ideal candidate should have a positive demeanor, strong communication skills, and some experience in frontline customer service, with the ability to work rotating shifts.

Salary

Not specified; Applicants must submit last drawn/current salary and expected salary

Skills & Requirements

Must-have

  • Professional greeting and phone etiquette
  • Accurate record keeping of service requests
  • Response to security and emergency procedures
  • Rotating shift availability including evenings

Nice-to-have

  • Positive friendly disposition
  • Strong interpersonal communication skills
  • Detail-oriented team player
  • Customer service oriented mindset

Key Requirements

  • Minimum O levels or relevant professional certification
  • Experience in customer service or frontline work preferred
  • Openness to rotating shifts (1000-1700 and 1500-2200)

Work Rights

Not specified

Tailored Resume

Cover Letter