Customer Service Administrator

Ultra Precision Control Systems

Hybrid
Customer order processing
Customer order enquiries
Issue order acknowledgements
Ultra Precision Control Systems is seeking a Customer Service Administrator to enhance their customer services team. The role involves delivering high-quality customer support, managing orders, and ensuring effective communication between customers and the company

Job Summary

  • Ultra PCS is a leading developer of mission and safety critical equipment in the defence and aerospace industry, dedicated to fostering a safe working environment and a positive culture.
  • As a Customer Account Administrator, you will be responsible for delivering an exemplary standard of customer service, representing the customer's voice within the company.
  • The company offers flexible working options, a comprehensive benefits package including life assurance and pension contributions, and career development opportunities.

Matching Summary

Match Score: 85

Ultra Precision Control Systems is seeking a Customer Service Administrator to enhance their customer services team. The role involves delivering high-quality customer support, managing orders, and ensuring effective communication between customers and the company.

Skills & Requirements

Must-have

  • Customer order processing
  • Customer order enquiries
  • Issue order acknowledgements
  • Reconcile MRP order book
  • Produce release and despatch paperwork
  • Customer order status reports

Nice-to-have

  • Works effectively with others
  • Proactively manage own work
  • Use initiative within scope
  • Supportive and friendly environment
  • Values diversity and inclusion

Key Requirements

  • Experience in a customer service role
  • Well organised
  • Customer focussed
  • Good literacy skills
  • Good communication skills
  • Plans work and delivers on time
  • Able to work in the UK without restrictions
  • Undertake UK National Security Vetting

Work Rights

Must be able to work in the UK without restrictions

Tailored Resume

Cover Letter