Owner Onboarding Specialist

CLUB View

Napa Area, US
Base: $23.00; bonus/equity: commissions + bonuses;...
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Sales document presentations
Onsite education and services
Customer support for club products
** Travel + Leisure Co. is seeking an Owner Onboarding Specialist to enhance the onboarding experience for new vacation ownership clients. This role involves educating owners about club products, managing sales document presentations, and collaborating with the sales team to improve customer satisfaction and compliance. **

Job Summary

  • The Owner Onboarding Representative serves as a catalyst for the owner onboarding experience, delivering sales document presentations and providing customer support through onsite education and services.
  • Responsibilities include reviewing and completing legal and sales documents, providing owner education on club products, identifying trends and compliance concerns, and coordinating educational events.
  • We offer a diverse range of comprehensive health and welfare benefits, including medical, dental, vision, and a 401k with employer match.

Matching Summary

Match Score: 75

** Travel + Leisure Co. is seeking an Owner Onboarding Specialist to enhance the onboarding experience for new vacation ownership clients. This role involves educating owners about club products, managing sales document presentations, and collaborating with the sales team to improve customer satisfaction and compliance. **

Salary

Base: $23.00; Bonus/Equity: Commissions and bonuses; Benefits: Medical, Dental, Vision, FSA, Life and accident coverage, Disability, PTO, Parental leave, Holidays, Wish day, 401k with employer match, Legal and identity theft plan, Voluntary income protection, Wellness program, Employee Assistance Program

Skills & Requirements

Must-have

  • Sales document presentations
  • Onsite education and services
  • Customer support for club products
  • Feedback to OO Manager

Nice-to-have

  • Proactive owner engagement
  • Maximizing vacation ownership
  • Inclusive team environment

Key Requirements

  • Bachelor Degree or equivalent experience
  • 1+ years Wyndham sales experience preferred
  • 1 year previous customer service experience
  • Ability to prioritize and organize tasks
  • Excellent verbal and written communication

Work Rights

Not specified

Tailored Resume

Cover Letter