Job Summary

• This position provides customer service support and resolution of routine problems regarding client's product or services.
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and participate in activities designed to improve customer satisfaction and business performance.
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures and maintain basic knowledge of client products and/or services.

Matching Summary

Skills & Requirements

Key Requirements

• High school diploma
• 3-6 months relevant experience preferred
• Strong computer navigation skills
• Effective written and verbal communication
• Ability to rotate shifts

Work Rights