This role is responsible for managing high-end access navigation and referral management services for key areas while providing exceptional customer service
Job Summary
This role is responsible for managing high-end access navigation and referral management services for key areas while providing exceptional customer service.
The position requires working collaboratively with resources such as the Regional Referral Center and Clinic Concierge to perform essential duties.
Ochsner Health seeks dedicated employees who are committed to serving, healing, leading, educating, and innovating within their community.
Matching Summary
This role is responsible for managing high-end access navigation and referral management services for key areas while providing exceptional customer service.
Skills & Requirements
Must-have
2 years experience in appointment scheduling
proficient with Windows-style applications
strong verbal and written communication skills
Nice-to-have
Bachelor's degree preferred
ability to handle escalated situations
collaborative team player mindset
Key Requirements
High School diploma or equivalent required
2 years' experience in appointment scheduling or customer service
Proficiency with data entry and retrieval software