Manager, Employee Relations

Capital One Canada

Toronto, Ontario, Canada
On-site
Manage case work
Develop new company policies
Ensure legal compliance
As Manager, Employee Relations, you will be a vital partner in fostering a safe, fair, and effective work environment

Job Summary

  • As Manager, Employee Relations, you will be a vital partner in fostering a safe, fair, and effective work environment.
  • Your core focus will be on managing case work, including performance management, accommodations, organizational changes, and any complex, high-level escalations.
  • Along with case support, you will consult with business partners and drive strategic HR projects, such as developing and implementing new company policies, ensuring compliance with evolving legislation, upskilling people leaders, and proposing process improvements to maintain a "Well Managed” team.

Matching Summary

As Manager, Employee Relations, you will be a vital partner in fostering a safe, fair, and effective work environment.

Skills & Requirements

Must-have

  • Manage case work
  • Develop new company policies
  • Ensure legal compliance
  • Upskill people leaders
  • Process improvement
  • Conflict resolution
  • Performance management

Nice-to-have

  • Champion Capital One values
  • Collaborate with international partners
  • Identify trends and recommend actions
  • Partner with investigations team

Key Requirements

  • 5+ years of Human Resources experience
  • 2+ years of Employee Relations experience
  • Human Resource designation or working towards
  • Strong time management skills
  • Ability to manage a large caseload
  • Deal with highly confidential information discreetly

Work Rights

Not specified

Tailored Resume

Cover Letter