Senior Technical Support Engineer

Washingtonstatenews

Hybrid
3+ years technical support experience
Bilingual in japanese and english
Experience with workday and salesforce
You will diagnose and troubleshoot complex software issues to ensure an excellent user experience

Job Summary

  • You will diagnose and troubleshoot complex software issues to ensure an excellent user experience.
  • The role involves collaborating with multiple stakeholders to resolve technical challenges.
  • Workday fosters a culture of integrity, empathy, and shared enthusiasm among its employees.

Matching Summary

You will diagnose and troubleshoot complex software issues to ensure an excellent user experience.

Skills & Requirements

Must-have

  • 3+ years technical support experience
  • bilingual in Japanese and English
  • experience with Workday and Salesforce

Nice-to-have

  • strong communication skills
  • ability to work in a team
  • flexibility in work hours

Key Requirements

  • Fluency in Japanese and English
  • experience with JIRA and Microsoft Office
  • ability to manage multiple urgent issues

Work Rights

Not specified

Tailored Resume

Cover Letter