Customer Service Call Center Representative

Driveway Finance Corporation DFC

Tigard, Oregon, US
$20ph; not specified; not specified
**
Handle inbound customer service calls
Accurate data capture
Customer account monitoring
** Driveway Finance Corporation (DFC) is seeking a Customer Service Call Center Representative to handle inbound customer inquiries in a hybrid work environment. The role involves delivering excellent customer service, managing account details, and utilizing company software to capture data. Candidates should have previous customer service experience and strong communication skills, with additional benefits offered for Spanish proficiency. **

Job Summary

  • The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

Match Score: 75

** Driveway Finance Corporation (DFC) is seeking a Customer Service Call Center Representative to handle inbound customer inquiries in a hybrid work environment. The role involves delivering excellent customer service, managing account details, and utilizing company software to capture data. Candidates should have previous customer service experience and strong communication skills, with additional benefits offered for Spanish proficiency. **

Salary

$20/hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Handle inbound customer service calls
  • Accurate data capture
  • Customer account monitoring
  • Maintain customer account information
  • Telephone customer service experience

Nice-to-have

  • Adapt to change
  • Focus on results
  • Desire to keep learning
  • Stay positive
  • Thrive on a team

Key Requirements

  • Previous telephone customer service experience preferred
  • Ability to perform accurate data input
  • Ability to provide courteous, knowledgeable, and professional customer service
  • Strong attention to detail
  • PC skills including MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter