【cloud & Ito】itアウトソーシング T&tマネージャ

DXC Technology

It service management
It outsourcing experience
Transition and transformation projects
Lead customer IT operations service transition and transformation to ensure smooth migration and improved service quality

Job Summary

  • Lead customer IT operations service transition and transformation to ensure smooth migration and improved service quality.
  • Develop and execute migration plans, optimize operations through standardization, automation, and cost efficiency.
  • Build and maintain strong relationships with clients and global delivery teams, fostering a culture of continuous improvement.

Matching Summary

Lead customer IT operations service transition and transformation to ensure smooth migration and improved service quality.

Skills & Requirements

Must-have

  • IT service management
  • IT outsourcing experience
  • transition and transformation projects
  • ITIL knowledge and practice
  • project/program management
  • team leadership
  • stakeholder management
  • cloud environment understanding

Nice-to-have

  • customer business problem understanding
  • continuous improvement culture
  • resilience to change resistance
  • global collaboration
  • innovative operational models
  • customer partnership building

Key Requirements

  • 7+ years IT service management/outsourcing experience
  • 3+ years IT operations transition project experience
  • 2+ years process improvement/transformation experience
  • ITIL knowledge and practice
  • Project/program management experience
  • Team leader management experience
  • Complex stakeholder management experience
  • English document reading and basic email communication
  • Basic understanding of cloud environments (AWS, Azure)

Work Rights

Not specified

Tailored Resume

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