1-3 years operational experience in financial services
Strong written and oral communication skills
Sound risk management and analytical judgement
The role focuses on helping customers achieve their dreams by delivering exceptional experiences that uplift Net Promoter Scores
Job Summary
The role focuses on helping customers achieve their dreams by delivering exceptional experiences that uplift Net Promoter Scores.
You will review home loan discharge applications with accuracy while applying sound risk management practices in a high-volume environment.
Success requires excellent time management, strong interpersonal skills to communicate with Australian stakeholders, and the ability to resolve internal customer issues.
Matching Summary
The role focuses on helping customers achieve their dreams by delivering exceptional experiences that uplift Net Promoter Scores.
Skills & Requirements
Must-have
1-3 years operational experience in financial services
Strong written and oral communication skills
Sound risk management and analytical judgement
Nice-to-have
Self-starter with accountability for solo work
Curious mindset with investigative abilities
Proactive continuous improvement suggestions
Key Requirements
Bachelor's degree in Finance, Accounting, or Business