Customer Experience Manager

DCH Ford of Eatontown

Eatontown, NJ, United States
$50,000 to $90,000 + based on performance; perform...
Customer consultation
Vehicle selection assistance
Product knowledge training
As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers

Job Summary

  • As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.
  • We are dedicated to earning customers for life, taking personal ownership, improving constantly and having fun!
  • There are many opportunities for you to pursue your short and long-term career goals as one of more than 300 Lithia & Driveway Dealerships nationwide.

Matching Summary

As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.

Salary

$50,000 to $90,000+ based on performance; Performance-based pay, commission, and bonuses; Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Discounts, Wellness Programs

Skills & Requirements

Must-have

  • customer consultation
  • vehicle selection assistance
  • product knowledge training
  • customer relationship management
  • follow up and maintain relationships

Nice-to-have

  • team player
  • self-motivated goal achievement
  • fast-paced environment
  • professional communication skills

Key Requirements

  • 2+ years sales experience
  • New car dealership experience preferred
  • Bachelor's Degree preferred
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter