Senior Manager, Ux Researcher & Customer Journey Design

Prudential Assurance UK

Hong Kong, Hong Kong
8+ years of user experience research
Qualitative and quantitative research methods
Strong analytical skills
Prudential’s purpose is to be partners for every life and protectors for every future

Job Summary

  • Prudential’s purpose is to be partners for every life and protectors for every future.
  • This role is responsible for conducting user experience and market research to inform digital platform and service design.
  • We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Matching Summary

Prudential’s purpose is to be partners for every life and protectors for every future.

Skills & Requirements

Must-have

  • 8+ years of user experience research
  • qualitative and quantitative research methods
  • strong analytical skills

Nice-to-have

  • familiarity with data visualization tools
  • experience in customer journey mapping
  • adaptable and results-oriented

Key Requirements

  • Bachelor’s degree in related field
  • experience with digital portals/apps
  • proficiency in English and additional languages preferred

Work Rights

Not specified

Tailored Resume

Cover Letter