Customer Experience Lead-northpark

Victoria's Secret

Davenport, Iowa, United States
Base: $15.50 - $19.50 usd; bonus/equity: not speci...
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Drive top-line sales performance
Coach associates in the moment
Maintain visual merchandising standards
** Victoria's Secret is seeking a Customer Experience Lead for their Northpark location in Davenport, Iowa. The role focuses on enhancing customer and associate experiences to drive sales, requiring leadership, merchandising skills, and retail experience. **

Job Summary

  • The Customer Experience Lead is a values-based leader responsible for driving top-line sales by selling, leading, and coaching associates on the sales floor.
  • This role requires independently managing labor hours while maintaining visual merchandising standards and ensuring operational excellence.
  • Candidates must demonstrate excellent merchandising skills and have experience directing individuals in the performance of their job duties.

Matching Summary

Match Score: 75

** Victoria's Secret is seeking a Customer Experience Lead for their Northpark location in Davenport, Iowa. The role focuses on enhancing customer and associate experiences to drive sales, requiring leadership, merchandising skills, and retail experience. **

Salary

Base: $15.50 - $19.50 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Drive top-line sales performance
  • Coach associates in the moment
  • Maintain visual merchandising standards
  • Manage labor hours and payroll
  • Assign work to non-supervisory associates

Nice-to-have

  • Passion for Victoria's Secret Brand
  • Experience reviewing business reports
  • Self-awareness and seeking feedback
  • Influencing cross-functional partners
  • Flexible schedule availability

Key Requirements

  • 1 year of retail experience preferred
  • Experience directing other individuals preferred
  • Ability to lift and carry up to 40 pounds
  • Authorized for employment in the United States

Work Rights

Must be authorized for employment in the United States

Tailored Resume

Cover Letter