Ai Support Engineer, Government - Washington, D.c.
OpenAI
Washington, DC, United States
Hybrid (3 days in-office per week)
Troubleshoot complex ai issues
Provide technical guidance to customers
Resolve novel technical problems
OpenAI is seeking an AI Support Engineer for its User Operations team in Washington, D.C., focusing on providing exceptional support to public sector customers, particularly U.S. government agencies. The ideal candidate will possess extensive experience in technical support and user operations, adept at troubleshooting complex issues while leveraging emerging technologies
Job Summary
We are building the very first post-AGI support team, resolving complex issues and providing technical guidance to customers.
You will interact directly with customers, troubleshooting complex issues and resolving novel, often undefined technical problems while setting a positive precedent.
You will be responsible for supporting public sector customers, including U.S. Government agencies, by troubleshooting complex issues and translating security and compliance needs.
Matching Summary
Match Score: 85
OpenAI is seeking an AI Support Engineer for its User Operations team in Washington, D.C., focusing on providing exceptional support to public sector customers, particularly U.S. government agencies. The ideal candidate will possess extensive experience in technical support and user operations, adept at troubleshooting complex issues while leveraging emerging technologies.