This position helps UPS deliver excellent service and create value for customers by following processes and providing solutions to customers that enable growth
Job Summary
This position helps UPS deliver excellent service and create value for customers by following processes and providing solutions to customers that enable growth.
Assists customers with questions about packages and collaborates with other UPSers to find solutions to facilitate delivery when necessary.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Matching Summary
This position helps UPS deliver excellent service and create value for customers by following processes and providing solutions to customers that enable growth.
Skills & Requirements
Must-have
Strong customer service skills
Ability to manage multiple tasks
High attention to detail
Nice-to-have
Strong written and verbal communication
Problem solving skills
Collaborative team environment
Key Requirements
Customer service or general administrative experience preferred