Customer Support Advocate

Jobgether

Spain, Spain
On-site
Technical troubleshooting skills
Saas platform experience
Customer education capabilities
Jobgether is seeking a Customer Support Advocate in Spain for a partner company, focused on delivering exceptional customer support for a SaaS platform in the short-term rental sector. This role involves technical troubleshooting and customer education, with opportunities for user feedback to enhance the product experience

Job Summary

  • This role offers the opportunity to join a fast-moving, fully remote environment where customer experience sits at the heart of the product.
  • You will act as a trusted guide for users, helping them solve complex issues, navigate product features, and get the most value from the platform.
  • The role combines technical troubleshooting, customer education, and close collaboration with engineering and product teams.

Matching Summary

Match Score: 85

Jobgether is seeking a Customer Support Advocate in Spain for a partner company, focused on delivering exceptional customer support for a SaaS platform in the short-term rental sector. This role involves technical troubleshooting and customer education, with opportunities for user feedback to enhance the product experience.

Skills & Requirements

Must-have

  • Technical troubleshooting skills
  • SaaS platform experience
  • Customer education capabilities

Nice-to-have

  • Thrives in dynamic environments
  • Passion for exceptional support
  • Collaboration with engineering teams

Work Rights

Not specified

Tailored Resume

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