Sr Modality Performance Manager - Time To System Up

Philips UK

United Kingdom
Hybrid (3 days in-office per week)
5-10 years continuous improvement experience
Ai solution deployment in complex landscapes
Strategic workforce management implementation
Philips UK is seeking a Sr Modality Performance Manager for their Image Guided Therapy Services & Solutions to optimize system availability and enhance customer satisfaction through digitization and AI solutions. The ideal candidate will have extensive experience in service delivery management and transformation programs, with a strong focus on operational excellence and workforce management

Job Summary

  • This role drives the Time To System Up program to optimize system availability and realize delivery process efficiencies for customer satisfaction.
  • The manager is responsible for embedding agentic AI solutions and ensuring adherence to standard AI model lines across markets and regions.
  • Philips seeks a candidate with strong communication skills who can lead strategic workforce management solutions supported by playbooks and process embedding.

Matching Summary

Match Score: 85

Philips UK is seeking a Sr Modality Performance Manager for their Image Guided Therapy Services & Solutions to optimize system availability and enhance customer satisfaction through digitization and AI solutions. The ideal candidate will have extensive experience in service delivery management and transformation programs, with a strong focus on operational excellence and workforce management.

Skills & Requirements

Must-have

  • 5-10 years continuous improvement experience
  • AI solution deployment in complex landscapes
  • Strategic workforce management implementation
  • International transformation program leadership
  • Service delivery process optimization

Nice-to-have

  • Self-starting mentality and structured approach
  • Strong stakeholder and change management skills
  • Analytically strong and results driven
  • Fluent in local language in addition to English
  • Willingness to travel up to 10%

Key Requirements

  • MSc. in technical or service/business management domain
  • 5-10 years experience in ops excellence or service delivery
  • Fluent in English verbal and written

Work Rights

Not specified

Tailored Resume

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