Provide vital support to Medicare-eligible members by assisting them with finding providers, resolving billing issues, obtaining prescriptions, and more
Job Summary
Provide vital support to Medicare-eligible members by assisting them with finding providers, resolving billing issues, obtaining prescriptions, and more.
This position demands strong multitasking abilities, as you will need to type and talk simultaneously to document important information.
This position is fully remote, with the option to occasionally work on campus if you prefer.
Matching Summary
Provide vital support to Medicare-eligible members by assisting them with finding providers, resolving billing issues, obtaining prescriptions, and more.
Skills & Requirements
Must-have
Customer service experience
Work independently
Problem-solving skills
Talk and type simultaneously
Remote work experience
Nice-to-have
Assisting Medicare-eligible members
Medical office setting experience
Working with senior population
Attention to detail
High-quality service commitment
Key Requirements
High School Diploma or equivalent
1 year customer service support role
Proficient in Microsoft Office
Proficient oral and written communication
Proficient interpersonal and organizational skills