Patient Service Representative - Urology - Full Time
Valley Health System Group
Not specified (likely on-site based on the nature of the role).
Patient scheduling and referral
Patient registration and data capture
Payment collection and cash handling
Valley Health System Group is seeking a full-time Patient Service Representative for their Urology Clinic. The role focuses on enhancing patient experiences through excellent customer service, accurate appointment scheduling, and administrative support
Job Summary
Patient Service Representative serves as the first point of contact for patients within the Valley Health physicians’ network, ensuring a high-quality patient experience through excellent customer service and administrative support.
Responsibilities include accurate patient scheduling, referral processing, demographic and financial information collection, payment handling, and maintaining patient confidentiality.
Valley Health offers a comprehensive benefits package including a zero-deductible health plan, dental and vision insurance, generous PTO, tuition assistance, and a retirement savings match.
Matching Summary
Match Score: 85
Valley Health System Group is seeking a full-time Patient Service Representative for their Urology Clinic. The role focuses on enhancing patient experiences through excellent customer service, accurate appointment scheduling, and administrative support.
Skills & Requirements
Must-have
patient scheduling and referral
patient registration and data capture
payment collection and cash handling
telephone communication
health information management
customer service excellence
Nice-to-have
interpersonal skills
attention to detail
positive tone and actions
Key Requirements
High School Diploma or equivalent
1 year of relevant work experience
Associate's degree may substitute for one year of experience
Strong computer, customer service, and communication skills
Ability to prioritize work
Ability to handle confidential information and sensitive situations