Patient Financial Counselor

The Ohio State University

Columbus, OH, US
High school diploma or ged required
Minimum 6 months customer service experience
Strong verbal and written communication skills
The Financial Counselor supports patients by explaining complex commercial and government insurance policies and benefits

Job Summary

  • The Financial Counselor supports patients by explaining complex commercial and government insurance policies and benefits.
  • Staff members analyze financial situations to determine eligibility for charitable assistance programs like Charity, HCAP, and Medicaid.
  • The role requires collaborating with clinical teams and senior administration to facilitate discharge planning when financial needs are identified.

Matching Summary

The Financial Counselor supports patients by explaining complex commercial and government insurance policies and benefits.

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Minimum 6 months customer service experience
  • Strong verbal and written communication skills

Nice-to-have

  • Experience with Windows and Excel tools
  • Knowledge of medical terminology and coding
  • Ability to prioritize tasks in busy environment

Key Requirements

  • High School Diploma or GED
  • Minimum 6 months healthcare or customer service experience
  • PC knowledge and interpersonal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter