Servicenow Itom Manager

LNRS DATA SERVICES

Alpharetta, GA, United States
Base: $115,400 - $192,300; bonus/equity: eligible ...
Servicenow itom expertise
Cmdb governance and data quality
Service mapping critical services
The IT Operations Management (ITOM) team is responsible for providing accurate, trusted infrastructure and service data that underpins ITSM, ITAM, and broader operational processes

Job Summary

  • The IT Operations Management (ITOM) team is responsible for providing accurate, trusted infrastructure and service data that underpins ITSM, ITAM, and broader operational processes.
  • This role is critical to maximizing the value of our ServiceNow investment and ensuring operational excellence across our infrastructure and services.
  • We are committed to providing a fair and accessible hiring process.

Matching Summary

The IT Operations Management (ITOM) team is responsible for providing accurate, trusted infrastructure and service data that underpins ITSM, ITAM, and broader operational processes.

Salary

Base: $115,400 - $192,300; Bonus/Equity: eligible for annual incentive bonus; Benefits: country specific benefits

Skills & Requirements

Must-have

  • ServiceNow ITOM expertise
  • CMDB governance and data quality
  • Service Mapping critical services
  • Cloud management capabilities
  • ITOM roadmap and delivery

Nice-to-have

  • Metrics-driven operational model
  • Cross-functional collaboration
  • Strong engineering discipline
  • Security and risk alignment

Key Requirements

  • 7-10+ years enterprise infrastructure and cloud experience
  • Proven expertise in ServiceNow CMDB and CSDM
  • Hands-on scripting and integration experience
  • Working knowledge of Kubernetes
  • Proven experience leading technical teams

Work Rights

Not specified

Tailored Resume

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