Workday is seeking a Technical Support Delivery Analyst for its Pune office to provide exceptional customer support for its Human Capital Management software. The role involves troubleshooting, case management, and collaboration with various teams to ensure customer satisfaction
Job Summary
Our customers rely on our team all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage.
Handle a queue of Human Capital Management cases, prioritizing issues based on severity and customer impact.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
Match Score: 85
Workday is seeking a Technical Support Delivery Analyst for its Pune office to provide exceptional customer support for its Human Capital Management software. The role involves troubleshooting, case management, and collaboration with various teams to ensure customer satisfaction.