Sr. Technical Support Specialist

BD

Durham, NC, United States
Fully remote
Advanced technical support
Troubleshooting complex issues
Strong customer service orientation
The Senior Technical Support Specialist delivers advanced-level technical phone support and complex problem resolution for pharmacy automation solutions

Job Summary

  • The Senior Technical Support Specialist delivers advanced-level technical phone support and complex problem resolution for pharmacy automation solutions.
  • They provide high-level technical guidance to cross-functional teams and represent the organization in technical discussions with customers.
  • At BD, you’ll discover a culture in which you can learn, grow, and thrive.

Matching Summary

The Senior Technical Support Specialist delivers advanced-level technical phone support and complex problem resolution for pharmacy automation solutions.

Skills & Requirements

Must-have

  • advanced technical support
  • troubleshooting complex issues
  • strong customer service orientation

Nice-to-have

  • excellent analytical skills
  • ability to manage multiple tasks
  • culture of knowledge sharing

Key Requirements

  • Bachelor's degree in related field
  • minimum of 5 years of experience
  • proven expertise in troubleshooting

Work Rights

Not specified

Tailored Resume

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