Responsible for selling, identifying, and documenting service, maintenance, and repair services for customers, as well as scheduling service appointments
Job Summary
Responsible for selling, identifying, and documenting service, maintenance, and repair services for customers, as well as scheduling service appointments.
Advises customers on necessary and recommended services, computes costs, and explains estimates, while meeting dealership standards for repair and order production.
The position requires regular and predictable attendance, including potential evening hours, weekends, and holidays, and involves interaction with customers, technicians, and various dealership departments.
Matching Summary
Responsible for selling, identifying, and documenting service, maintenance, and repair services for customers, as well as scheduling service appointments.
Skills & Requirements
Must-have
Customer service and communication
Vehicle maintenance and repair identification
Service scheduling and cost estimation
Dealership Management System knowledge
Nice-to-have
Servant leadership and teamwork
Commitment to customer enthusiasm
Passion for winning and continuous improvement
Integrity and accountability
Key Requirements
High School Diploma or GED
3-5 years of automotive or customer service experience