Customer Services Representative

Holcim Belgium

North End, United Kingdom
Competitive salary; bonus available; benefits incl...
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Proven customer service experience
Sales support or account management background
Accurate order processing skills
** Holcim Belgium is seeking a proactive Customer Service Representative to enhance customer relationships and support sales targets. The ideal candidate should possess strong customer service skills, account management experience, and a proactive approach to service excellence. **

Job Summary

  • Holcim is a leader in supplying innovative, sustainable building solutions to the UK construction industry.
  • The Customer Service Representative will manage allocated customer accounts, support sales targets, and ensure accurate order processing.
  • Employees benefit from competitive salaries, enhanced family benefits, free remote GP services, and opportunities for career progression.

Matching Summary

Match Score: 75

** Holcim Belgium is seeking a proactive Customer Service Representative to enhance customer relationships and support sales targets. The ideal candidate should possess strong customer service skills, account management experience, and a proactive approach to service excellence. **

Salary

Competitive Salary; Bonus available; Benefits include 25 days holiday plus bank holidays

Skills & Requirements

Must-have

  • Proven customer service experience
  • Sales support or account management background
  • Accurate order processing skills
  • Strong communication and negotiation abilities
  • Excellent organization and time management

Nice-to-have

  • CRM experience such as Salesforce
  • Commercial awareness and budget understanding
  • Product and industry competitor knowledge
  • Self-motivated with proactive approach
  • High attention to detail and analytical ability

Key Requirements

  • Experience in customer service or sales support
  • IT literacy with CRM systems like Salesforce
  • Understanding of budgets, margins, and sales performance

Work Rights

Not specified

Tailored Resume

Cover Letter