Representante De Servicio Al Cliente

Yinjieink

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Customer order creation and expediting
Customer inquiry and problem resolution
Customer records and delivery schedules administration
** Yinjieink is seeking a Customer Service Representative to ensure customer satisfaction through effective order management and communication. The role requires experience in customer service, particularly in a manufacturing environment, along with strong organizational and communication skills. **

Job Summary

  • Creates and expedites customer orders ensuring proper assignment of cost, conformance to purchase order specifications and timely delivery.
  • Research and addresses customer inquiries/problems.
  • Interfaces with internal and external customers to coordinate return goods activity.

Matching Summary

Match Score: 75

** Yinjieink is seeking a Customer Service Representative to ensure customer satisfaction through effective order management and communication. The role requires experience in customer service, particularly in a manufacturing environment, along with strong organizational and communication skills. **

Skills & Requirements

Must-have

  • customer order creation and expediting
  • customer inquiry and problem resolution
  • customer records and delivery schedules administration
  • return goods coordination and monitoring
  • finished goods and safety stock inventory input

Nice-to-have

  • focus on customer success
  • create better solutions
  • create success together
  • interact with others respectfully
  • open and honest with one another

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • 1-3 years customer service experience
  • 1-3 years manufacturing experience
  • APICS (CPIM) certification desired or required within 24 months
  • Experience with complex enterprise and production management software
  • Ability to read and interpret contracts and specifications sheets

Work Rights

Not specified

Tailored Resume

Cover Letter