Customer Support Reps - Ai Training - Dallas, Us

Prolific

Remote
Up to $30 ph; flexible hours; remote work from hom...
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Years of high-volume customer support experience
Exceptional written english communication skills
Ability to de-escalate complex situations
** Prolific is seeking Customer Support Representatives to join their Expert Network, helping to train and evaluate AI models through real service expertise. The role is remote and offers competitive hourly pay, requiring applicants to have a background in customer support, strong communication skills, and problem-solving abilities. **

Job Summary

  • Prolific is building the world's biggest pool of quality human data to train cutting-edge AI models using real service expertise.
  • Participants will evaluate AI chatbot responses for accuracy, brand voice consistency, and helpfulness while simulating customer interactions.
  • Researchers pay up to $30 per hour for tasks that typically require one hour of uninterrupted work in a flexible remote setting.

Matching Summary

Match Score: 75

** Prolific is seeking Customer Support Representatives to join their Expert Network, helping to train and evaluate AI models through real service expertise. The role is remote and offers competitive hourly pay, requiring applicants to have a background in customer support, strong communication skills, and problem-solving abilities. **

Salary

Up to $30 per hour; Flexible hours; Remote work from home

Skills & Requirements

Must-have

  • Years of high-volume customer support experience
  • Exceptional written English communication skills
  • Ability to de-escalate complex situations
  • High typing speed and multi-source navigation
  • Sharp eye for logic and factual accuracy errors
  • Proficiency with CRM tools like Zendesk or Salesforce

Nice-to-have

  • Multilingual capabilities for translation evaluation
  • Experience creating realistic support dialogue flows
  • Familiarity with internal knowledge management tools
  • Ability to adjust tone based on customer personas

Key Requirements

  • Professional experience in customer support roles
  • PayPal account required for payment receipt

Work Rights

Not specified

Tailored Resume

Cover Letter