Aftersales Support Engineer

Dyson

Shanghai, China
Technical background
New product introduction
Product quality monitor
This role aims at taking the lead of new product launch and monitoring product quality issues

Job Summary

  • This role aims at taking the lead of new product launch and monitoring product quality issues.
  • You will work closely with customer service, aftersales, global service design, global NPD and RDD team and be an important part of the China Aftersales competence team.
  • It’s important of you to leverage data analysis capabilities to extract key insights from complex data and use them to guide the smooth introduction of new products and continuous improvement of product quality.

Matching Summary

This role aims at taking the lead of new product launch and monitoring product quality issues.

Skills & Requirements

Must-have

  • technical background
  • new product introduction
  • product quality monitor
  • data analysis capabilities
  • fluent spoken English
  • good communication skills

Nice-to-have

  • open and structured mindset
  • logical thinking
  • self-motivation
  • global service design team
  • global NPD team

Key Requirements

  • Bachelor in engineering
  • 3+ years working experience
  • new product introduction or quality management

Work Rights

Not specified

Tailored Resume

Cover Letter