This role involves developing and implementing omni-channel engagement strategies to enhance customer experience for rare disease patients
Job Summary
This role involves developing and implementing omni-channel engagement strategies to enhance customer experience for rare disease patients.
Candidates must be citizens of the European Economic Area aged between 18 and 28 to participate in the iMove program.
The position requires translating global digital strategies into local initiatives while collaborating with cross-functional teams to drive business growth.
Matching Summary
This role involves developing and implementing omni-channel engagement strategies to enhance customer experience for rare disease patients.
Skills & Requirements
Must-have
Omni-channel engagement strategy development
HCP and patient journey analysis
Data analytics for performance optimization
Cross-functional team collaboration
English language fluency
Nice-to-have
Chinese language skills preferred
FMCG or Pharma digital experience
AI and industry trend knowledge
Training and capability building experience
Change management expertise
Key Requirements
Master's Degree in relevant field
European Economic Area citizenship required
Age between 18 and 28 years old
No application in own country of citizenship allowed
Application must be submitted in English
Work Rights
Must have EEA citizenship (EU, Norway, Liechtenstein, Iceland)