Customer Relations Specialist

WEARNES AUTOMOTIVE PTE. LTD.

Singapore, Singapore
Not specified (assumed hybrid due to customer engagement requirements)
5 years luxury retail experience
China market insight and network
Vip customer portfolio management
WEARNES AUTOMOTIVE PTE. LTD. is seeking a Customer Relations Specialist to build and nurture relationships with ultra-high net worth clients, particularly within the expatriate Chinese community in Singapore. The role requires extensive experience in luxury customer service, a proactive approach to client engagement, and the ability to deliver personalized experiences

Job Summary

  • The role involves building and nurturing long-term relationships with ultra-high net worth customers while delivering a bespoke experience.
  • Candidates must possess strong insights into the China market and maintain an extensive network of premium buyers.
  • The position requires collaboration with marketing to create exclusive events such as private launches and test drives for VIP clients.

Matching Summary

Match Score: 85

WEARNES AUTOMOTIVE PTE. LTD. is seeking a Customer Relations Specialist to build and nurture relationships with ultra-high net worth clients, particularly within the expatriate Chinese community in Singapore. The role requires extensive experience in luxury customer service, a proactive approach to client engagement, and the ability to deliver personalized experiences.

Skills & Requirements

Must-have

  • 5 years luxury retail experience
  • China market insight and network
  • VIP customer portfolio management
  • Luxury consumer psychology knowledge
  • Weekend and public holiday availability

Nice-to-have

  • Proactive business opportunity recognition
  • Strong personal professional network
  • Exemplary initiative in service delivery
  • Ability to customize exclusive experiences

Key Requirements

  • Bachelor's degree required
  • Minimum 5 years in luxury client relations
  • Proficiency in CRM systems
  • Fluency in engaging Chinese expatriate community

Work Rights

Not specified

Tailored Resume

Cover Letter