Customer Service Representative

Hayward Animal Clinic

Leominster, MA, United States
Base: competitive pyy; bonus/equity: performance b...
Excellent communication skills
Handling transactions and payments
Scheduling appointments
As the first and last point of contact for our clients, our CSRs are vital to our mission of providing compassionate, high-quality veterinary care

Job Summary

  • As the first and last point of contact for our clients, our CSRs are vital to our mission of providing compassionate, high-quality veterinary care.
  • Key Responsibilities include greeting clients and patients, scheduling appointments, managing records, handling transactions, and supporting a positive culture.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success, offering tailored development programs, competitive pay, and comprehensive benefits.

Matching Summary

As the first and last point of contact for our clients, our CSRs are vital to our mission of providing compassionate, high-quality veterinary care.

Salary

Base: Competitive pay; Bonus/Equity: performance bonuses; Benefits: Health, dental, vision, life insurance, mental health resources, 401(k) matching, student loan assistance, generous PTO and holidays

Skills & Requirements

Must-have

  • excellent communication skills
  • handling transactions and payments
  • scheduling appointments
  • managing client records
  • fast-paced environment

Nice-to-have

  • people-person
  • calming presence
  • team-oriented
  • empathetic and positive

Key Requirements

  • Previous experience in customer service or veterinary/medical setting is a plus
  • Must have the right attitude for training

Work Rights

Not specified

Tailored Resume

Cover Letter