Head Investor Services

Partners Group AG

Taguig, PH
On-site
Lead and develop assigned investor services morning shift
Answering client questions and requests
Own operational execution and workload planning
Partners Group AG is seeking a Head of Investor Services in Taguig, PH, to lead and enhance the Investor Services team’s performance, focusing on client experience and operational excellence. The role requires significant experience in investor services and team management, with an emphasis on process improvement and stakeholder communication

Job Summary

  • We are looking for an experienced Head, Investor Services to lead and develop an assigned Investor Services morning shift.
  • This is a people leadership role and the successful candidate is responsible for service execution, quality, and continuous improvement, while driving short- to mid-term strategic initiatives across the whole Investor Services team.
  • Partners Group is a global financial institution that retains the culture, pace and agility of a start-up.

Matching Summary

Match Score: 85

Partners Group AG is seeking a Head of Investor Services in Taguig, PH, to lead and enhance the Investor Services team’s performance, focusing on client experience and operational excellence. The role requires significant experience in investor services and team management, with an emphasis on process improvement and stakeholder communication.

Skills & Requirements

Must-have

  • lead and develop assigned Investor Services morning shift
  • answering client questions and requests
  • own operational execution and workload planning
  • drive quality and risk mitigation
  • partner with stakeholders across countries
  • improve processes, tools and service offering
  • build a high-performing culture

Nice-to-have

  • strong service orientation
  • solutions-oriented and forward-looking
  • comfortable working in a dynamic environment

Key Requirements

  • 8–10 years of relevant experience
  • people management and team development experience
  • demonstrated end-to-end functional know-how
  • leading initiatives or projects with broad impact
  • confident communicator

Work Rights

Not specified

Tailored Resume

Cover Letter