Head Universal Banker, Coney Island Branch

Publix Serving (Civica)

Brooklyn, New York, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
Lead coach and support universal bankers
Execute financial transactions and sales
Champion risk and control compliance
The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales and compliance

Job Summary

  • The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales and compliance.
  • This role requires executing all service transactions and sales while proactively identifying client needs to convert requests into referrals.
  • Citi offers competitive benefits including medical, dental, vision, 401(k), life insurance, and paid time off packages.

Matching Summary

The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales and compliance.

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability, wellness programs, and paid time off

Skills & Requirements

Must-have

  • Lead coach and support Universal Bankers
  • Execute financial transactions and sales
  • Champion risk and control compliance
  • Engage clients in branch lobby
  • Manage cash supply and vault operations

Nice-to-have

  • Strong verbal and written communication skills
  • Proactive problem solving and empathy
  • Digital engagement and self-service education
  • Flexible position based on coverage needs
  • Positive can-do attitude and culture

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Experience with face-to-face customer service
  • Sales experience desired

Work Rights

Not specified

Tailored Resume

Cover Letter