Customer Service Representative

AmeriVet

United States
Competitive pyy; performance bonuses available; be...
**
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** AmeriVet is seeking a Customer Service Representative to enhance client experiences in their veterinary practices across the United States. The role focuses on client communication, appointment scheduling, and patient information management, all while fostering a supportive team environment dedicated to professional growth. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
  • Responsibilities include managing appointments, triaging inquiries, processing payments, and maintaining accurate patient records in the practice management system.
  • AmeriVet offers tailored development programs, competitive pay, performance bonuses, and comprehensive health benefits to support team growth and well-being.

Matching Summary

Match Score: 75

** AmeriVet is seeking a Customer Service Representative to enhance client experiences in their veterinary practices across the United States. The role focuses on client communication, appointment scheduling, and patient information management, all while fostering a supportive team environment dedicated to professional growth. **

Salary

Competitive pay; Performance bonuses available; Benefits: Health, dental, vision, life insurance, 401(k) matching, student loan assistance

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Demonstrate empathy with upset clients

Nice-to-have

  • Prior customer service experience in veterinary setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience
  • Excellent communication skills required
  • Must be able to lift up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter