Base: $85,000 to $95,000 annually; bonus/equity: d...
On-site
Microsoft windows desktop operating systems
Tcp/ip wi-fi dns dhcp networking
Active directory and office 365 cloud applications
Interactive Brokers is seeking a Desktop Support Engineer to provide first-level technical support for Microsoft Windows platforms across the organization
Job Summary
Interactive Brokers is seeking a Desktop Support Engineer to provide first-level technical support for Microsoft Windows platforms across the organization.
The role involves troubleshooting hardware and software issues, deploying systems via Intune, and documenting resolutions in the knowledge base.
Candidates will receive competitive compensation including an annual performance-based bonus, stock grants, and comprehensive health benefits.
Matching Summary
Interactive Brokers is seeking a Desktop Support Engineer to provide first-level technical support for Microsoft Windows platforms across the organization.
Salary
Base: $85,000 to $95,000 annually; Bonus/Equity: Discretionary cash bonus and stock award; Benefits: 401(k) match, healthcare, tuition reimbursement
Skills & Requirements
Must-have
Microsoft Windows desktop operating systems
TCP/IP Wi-Fi DNS DHCP networking
Active Directory and Office 365 cloud applications
Troubleshooting desktops laptops and peripherals
PowerShell or Python administrative scripting
Nice-to-have
Patience with less technical users
Ability to thrive in fast-paced environment
Strong organizational and multitasking abilities
Team-oriented mindset with knowledge sharing
Resourceful problem solving independently
Key Requirements
Minimum 2+ years of technical support experience
Associate's degree in Computer Science preferred
A+, Network+, Microsoft, or VMware certifications plus