Base + incentive: $100,000 - $125,000; equity: sto...
On-site
1-3 years saas experience
Customer-facing role background
Crm data management skills
HackerRank is seeking a Customer Account Manager for their Santa Clara, CA location, aimed at early-career professionals interested in account management in the tech industry. The role focuses on managing a portfolio of SMB customers to enhance their experience, drive retention, and identify expansion opportunities
Job Summary
The role focuses on managing a portfolio of SMB customers to ensure consistent adoption and smooth renewals.
Candidates will act as strategic advisors by leading customer interactions and removing roadblocks to accelerate adoption.
This position offers an annual total potential earnings range of $100,000 to $125,000 including base salary and incentives.
Matching Summary
Match Score: 85
HackerRank is seeking a Customer Account Manager for their Santa Clara, CA location, aimed at early-career professionals interested in account management in the tech industry. The role focuses on managing a portfolio of SMB customers to enhance their experience, drive retention, and identify expansion opportunities.
Salary
Base + Incentive: $100,000 - $125,000; Equity: Stock options included; Benefits: Not specified
Skills & Requirements
Must-have
1-3 years SaaS experience
Customer-facing role background
CRM data management skills
Renewal execution capability
Strong written communication
Nice-to-have
HR Tech or recruiting tools familiarity
Engagement with Engineering teams
Collaborative cross-team mindset
Strategic advisor approach
Developer-focused product knowledge
Key Requirements
1-3 years in customer-facing SaaS role
Experience in account management or sales support
Organized and resilient in fast-paced environments