Customer Service Representative -field

Armstrong Development Properties

Competitive hourly wage; benefits: medical, dental...
Ability to work independently and as part of a team
Strong verbal and written communication skills
Experience resolving customer issues and billing inquiries
The role involves resolving customer issues including billing inquiries, sales opportunities, and product troubleshooting within a local office environment

Job Summary

  • The role involves resolving customer issues including billing inquiries, sales opportunities, and product troubleshooting within a local office environment.
  • Candidates will be responsible for maintaining customer files, creating confidential records, and assisting with daily cash drawer reconciliation.
  • The position offers a competitive hourly wage, immediate benefits including medical, dental, vision, and 401k, along with generous paid time off.

Matching Summary

The role involves resolving customer issues including billing inquiries, sales opportunities, and product troubleshooting within a local office environment.

Salary

Competitive hourly wage; Benefits: Medical, dental, vision, 401k; PTO: Generous paid time off & holidays

Skills & Requirements

Must-have

  • Ability to work independently and as part of a team
  • Strong verbal and written communication skills
  • Experience resolving customer issues and billing inquiries
  • Proficiency in entering order information accurately
  • Ability to multi-task efficiently in a local office

Nice-to-have

  • Patience and courtesy in difficult situations
  • Quick logical thinking for expedient responses
  • Proven ability to develop through coaching
  • Ethical decision-making capabilities
  • Consistent punctual attendance record

Key Requirements

  • 1-2 years of customer service experience preferred
  • High school diploma or equivalent required
  • Excellent PC and computer applications skills

Work Rights

Not specified

Tailored Resume

Cover Letter