Base: $21.92 - $30.14; bonus/equity: not specified...
Not specified
Track safety training
Manage truck inventory counts
Generate on-call schedules
Johnson Controls is seeking a Customer Care Service Support Coordinator in Cedar Rapids, responsible for coordinating employee safety statistics, managing inventory, and ensuring customer satisfaction. The position emphasizes strong organizational, interpersonal, and technical skills, catering to candidates with at least five years of service industry experience
Job Summary
Our mission is to reimagine the performance of buildings to serve people, places and the planet.
We offer a competitive salary, paid time off, and a comprehensive benefits package including 401K, medical, dental, and vision care.
You will have the opportunity to develop yourself through meaningful work projects and learning opportunities in an empowering company culture.
Matching Summary
Match Score: 85
Johnson Controls is seeking a Customer Care Service Support Coordinator in Cedar Rapids, responsible for coordinating employee safety statistics, managing inventory, and ensuring customer satisfaction. The position emphasizes strong organizational, interpersonal, and technical skills, catering to candidates with at least five years of service industry experience.
Salary
Base: $21.92 - $30.14; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including 401K, medical, dental, and vision care
Skills & Requirements
Must-have
Track safety training
Manage truck inventory counts
Generate on-call schedules
Assist with customer surveys
Process shipments
Set up new customer accounts
Work with vendors on invoice issues
Track branch and vehicle inventories
Nice-to-have
Develop long-term customer relationships
Participate in business review meetings
Research and follow up on questions
Facilitate administration of warranty claims
Perform duties of Customer Resource Coordinator
Key Requirements
Minimum five years service industry experience
Managing service operations and/or scheduling
Perform work independently
Solid organizational and attention to detail skills
Strong interpersonal communication skills
Simultaneously handle large diverse projects
Proficient computer skills (MS Word, Excel, PowerPoint)
Strong data management capabilities
Prioritize work activities based on financial impact