Customer Service Representative With Danish (m/f/x)

3M

Wrocław, Poland
Not specified; not specified; competitive pyy + be...
Hybrid – minimum 2 days per week/8 days per month in office
2-3 years customer service experience
Sap erp system proficiency
Danish language c1 level
3M is seeking a Customer Service Representative fluent in Danish to manage customer relationships and improve service quality in Wrocław, Poland. The role requires strong customer service experience, proficiency in ERP and CRM systems, and excellent interpersonal skills

Job Summary

  • You will serve as the single point of contact for premium accounts, proactively managing relationships and anticipating service needs.
  • The role involves handling order management transactions, reviewing purchase orders for compliance, and driving OTIF improvements through process analysis.
  • 3M offers a comprehensive benefits package including private medical care, retirement schemes, and opportunities for global work integration.

Matching Summary

Match Score: 85

3M is seeking a Customer Service Representative fluent in Danish to manage customer relationships and improve service quality in Wrocław, Poland. The role requires strong customer service experience, proficiency in ERP and CRM systems, and excellent interpersonal skills.

Salary

Not specified; Not specified; Competitive pay and benefits benchmarked with comparable companies

Skills & Requirements

Must-have

  • 2-3 years Customer Service experience
  • SAP ERP system proficiency
  • Danish language C1 level
  • English language C1 level
  • Salesforce CRM functionality

Nice-to-have

  • Additional European languages
  • Strong self-motivation and initiative
  • Collaborative team-oriented approach
  • Proactive problem-solving mindset
  • Flexible response to shifting priorities

Key Requirements

  • Minimum 2-3 years professional experience
  • Equivalent experience in Order Management or Supply Chain
  • Experience with Accounting functions considered
  • C1 level proficiency in Danish and English

Work Rights

Not specified

Tailored Resume

Cover Letter