Customer Solutions Engineer, Networking, Google Cloud (Mandarin, English) - Singapore
GOOGLE ASIA PACIFIC PTE. LTD.
Singapore, Singapore
Not specified; not specified; not specified
Not specified (assumed hybrid/onsite due to travel and on-call requirements)
Troubleshooting and debugging code in java c c++ python or go
Experience with distributed systems and design patterns
Knowledge of web technologies http html dns tcp
Google Asia Pacific is seeking a Customer Solutions Engineer for their Networking team in Singapore, requiring proficiency in both Mandarin and English. The role focuses on providing high-touch support to customers transitioning to Google Cloud, emphasizing technical troubleshooting and customer advocacy
Job Summary
This role focuses on providing dedicated support to help customers transition to Google Cloud Platform and achieve product readiness.
The engineer will troubleshoot technical issues involving networking, system administration, and coding while advocating for customer needs with internal teams.
Candidates must be willing to participate in rotating on-call schedules including nights, weekends, and holidays to resolve critical customer challenges.
Matching Summary
Match Score: 85
Google Asia Pacific is seeking a Customer Solutions Engineer for their Networking team in Singapore, requiring proficiency in both Mandarin and English. The role focuses on providing high-touch support to customers transitioning to Google Cloud, emphasizing technical troubleshooting and customer advocacy.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Troubleshooting and debugging code in Java C C++ Python or Go
Experience with distributed systems and design patterns
Knowledge of web technologies HTTP HTML DNS TCP
Ability to participate in rotating on-call schedules
Fluency in English and Mandarin languages
Nice-to-have
Packet capture and analysis for network troubleshooting
Experience developing developer tools and automation
Knowledge of Linux or Unix system administration
Crisis response and escalation management experience
Public cloud service infrastructure experience
Key Requirements
Bachelor's degree or equivalent practical experience
3 years of experience in troubleshooting or software development